ttheMOVEMENT - THE POWER OF YET

Showing posts with label Decisions. Show all posts
Showing posts with label Decisions. Show all posts

Wednesday, November 2, 2011

DECISION CHECKLIST

I am helping an athlete develop some clarity and frame her decision around which university to attend.  I thought this would be a great time to post a decision checklist.  The list I've provided below is a collection of 3 decision lists that I put together for a paper I was writing.  Most decisions wouldn't involve so many steps.  This is also the second part of a previous post called DECISIONS, DECISIONS, DECISIONS.


Here is a process checklist of actions that best mitigate the effects of Red Flags and promote “Smart Choice” decision practices.  It's actually 3 checklists in 1.  The checklist produces safeguards to avoid the effects of distorted thinking. The checklist helps to identify the complexity of the decisions, risks and tradeoffs, ethical considerations, implementation of the decisions, monitors and controls and offers a process for corrective action.  See below for how my checklist makes for a better decisions.

Checklist
1.      Identify your real decision problem
2.      Specify your objective
3.      Create a full range of alternatives
4.      Understand the consequences of the alternatives - am I fully aware of the costs associated with this decision
5.      Make explicit the inherent value of tradeoffs
6.      Clarify the relevant uncertainties
7.      Account for your risk tolerance
8.      Consider implications for interrelated decisions
9.      If I waited a week would I still make the same decision
10.  A year from now will this decision still be a good one
11.  Have I done my homework – good reason or excitement
12.  Will this decision harm people – to athletes  - do no harm
13.  Will this decision unduly harm the environment – in my case the basketball community
14.  Is this decision unethical, immoral or illegal
15.  Will this decision set a bad example for my children
16.  If no one could see that I was doing this is it, still the right thing to do
17.  If everyone could see what I was doing, is it still the right thing to do
18.  The act of choice (calculating the optimal decision)
19.  Implementing the decision
20.  Follow up feedback and control
21.  Corrective action
22.  Renewal of the search, and
23.  Revision of objectives

How do you think it will make for a better decision?
Checklist items 1 – 8 help to process Category 2 decisions; items 9 – 23 are global. Items 1 – 8 present an insider view and items 9 – 17 provide an important outside view perspective to temper optimism and take a balanced perspective.  Items 12 – 17 ensure that we are considering the decision through an ethical lens. Items 18 – 23 involve the actual process of making the decision, implementation, monitoring the results and a contingency approach if we need to change the decision. This checklist offers a relatively balanced approach to the decision making process.
Successful identification of the decision problem creates clarity in order to determine a process to solve the decision problem.
Weighing objectives prioritizes goals.  Decision-making is challenging when objectives are equally weighed.  Differentiating objectives through weighing paints a clear picture of which goals are most important to the organization and the decision-makers.
A full range of alternatives provides decision makers with an array of plausible options to address the decision problem. 
Understanding the consequences of the alternative identifies the risk associated with a decision. Alternatives can be easily overvalued because we focus only on the benefits and ignore the risks.  This item is an important safeguard against delusions of success, "Rose Colored Glasses", accentuating the Positive, and the Insider View.  This item also safeguards against misleading recognition, inappropriate attachment and inappropriate self-interest through highlight risk associated with an alternative.
Awareness of the value trade-offs helps decision makers understand the opportunity costs associated of the decision.
Clarification of the relevant uncertainties frames the complexity of the decision.  Identification of the decision category will help decision-makers chose the necessary process to deal with a category 1 or 2 decision.
The decision-makers risk tolerance must be consistent with the level of risk of the alternative to determine if decision-makers are prepared to accept risks associated with the potential benefits of the alternative.
Interrelated decisions encourage us to consider consolidations or fusion of alternatives, instead of one plan or another to best facilitate the objectives and address the decision problem. 

Friday, October 28, 2011

DECISIONS, DECISIONS, DECISIONS

Misleading experiences, misleading prejudgements, inappropriate self-interest and inappropriate attachments are four root causes of errors in thinking that lead to bad decisions.

Do you make good decisions?  What influencers affect your decision making?  What happens in the brain when we make a decision?

Our brains use two processes that enable us to cope with the complexities we face: pattern recognition and emotional tagging.  Both help us to make excellent decisions most of the time, but in certain conditions they can mislead us.

Pattern Recognition helps us to assess inputs we receive.  An integrated function then takes the signals about what matches have been found, makes assumptions about missing bits of information and arrives at a point of view.

If we are faced with unfamiliar inputs - especially if the unfamiliar inputs appear familiar - we can think we recognize something when we don not.  We refer to this as the problem of misleading experiences.  Our brains may contain memories of past experiences that connect with inputs we are receiving.  Unfortunately, the past experiences are not a good match with the current situation and hence mislead us.

Another exception is when our thinking has been primed before we receive the inputs, by, for example, previous judgements or decisions we have made that connect with the current situation.  If these judgements are inappropriate for the current situation, they disrupt our pattern recognition processes, causing us to misjudge the information we are receiving.  We refer to these as misleading prejudgements.

In other words, our pattern recognition process is fallible.

The second process that helps us cope with complexity is emotional tagging.  These tags, when triggered by a pattern recognition match, tell us whether to pay attention to something or ignore it, and they give us an action orientation.  Emotional tags can be a problem for us in four ways.  The first two are about misleading experiences and misleading prejudgements: emotions attached to these experiences or prejudgements can give them more prominence in our thinking than is appropriate.

The third and fourth ways emotional tags can disrupt our thinking are through inappropriate attachments, such as the attachment we might feel to colleagues when considering whether to cut costs, and the much more familiar inappropriate self interest, which lies behind the attention managers give to aligning incentives.

The leader must employ processes to mitigate red flags.  Stay tuned for decision checklist and framework.